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Senior National Account Manager
2 months ago
Job Summary:
We are seeking a Senior National Account Manager to join our team at The Advocate Group. As a key member of our FMCG recruitment team, you will be responsible for developing and executing strategic customer plans to drive commercial success.
About the Role:
- Develop and implement customer plans in partnership with the National Account Controller and Commercial Director to achieve short and medium-term commercial success.
- Hold P&L accountability for customer relationships and ensure budgeted scorecard achievement.
- Establish and maintain strong customer relationships, developing contacts within the customer and representing the brand to its best ability.
- Drive optimal execution of point-of-purchase drivers, including range, distribution, price, display, and promotions.
- Lead cross-functional collaboration to achieve business objectives.
- Oversee or contribute to key projects to drive business growth.
- Monitor JBP plan delivery with customers to align with sales and brand strategies.
- Own precise volume re-forecasting, profit evaluation by SKU, and mitigation strategies for budget achievement.
- Negotiate and manage customer/category D&A investments to maximize returns for both parties.
- Maintain high standards of account management aligned with brand, commercial, legal, and financial guidelines.
About You:
- Graduate-level education.
- Demonstrated FMCG sales experience, including leadership in a brand.
- Experience in collaborating with marketing for integrated brand, category, and customer strategies.
- Proficiency across multiple categories.
- Track record in developing, negotiating, and executing customer Joint Business Plans (JBPs) with measurable scorecard achievements.
- Strong commercial acumen and analytical skills for P&L accountability and proactive influence.
- Skilled negotiator with a proven record of balanced scorecard success.
- Exhibits passion, pride, determination, and resilience in demanding commercial environments.
- Constantly evaluates and adjusts plans to mitigate risks and capitalize on opportunities for overachievement.
- Adaptable to dynamic, ambiguous environments, contributing positively to changes.
- Effective team player accustomed to high individual accountability and collective responsibility for sustainable business success.