Email Support Specialist

1 week ago


London, Greater London, United Kingdom The Juice Plus+® Company EMEA Full time

We are looking for a skilled Email Support Specialist to join our EMEA Service Centre Solutions team. As an Agent, EMEA Service Centre Solutions, you will be responsible for providing exceptional customer service via email, handling a high volume of inquiries with accuracy and efficiency.

Key Responsibilities
  • Deliver timely and personalized email responses to Partners & Customers, utilizing strong written communication skills and attention to detail.
  • Prioritize urgent concerns, escalating critical issues to the Team Lead or supervisor as needed.
  • Develop expertise on common IT challenges and product-related technical problems, creating detailed case notes and comprehensive records of email interactions.

Benefits: Competitive salary, opportunities for growth and development, and a dynamic work environment.



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