Project Change Management Specialist

2 weeks ago


Reading, Reading, United Kingdom Three Full time

Job Overview

Three UK is seeking a highly skilled Project Change Management Specialist to support the Services Directorate Change Programme. The successful candidate will be responsible for chairing and managing the Change Review Board, ensuring effective delivery of initiatives and collaboration with stakeholders across the business.

Key Responsibilities

  • Chair and manage the Change Review Board to ensure contact centre operational readiness
  • Support, track, and govern effective delivery of initiatives via the Services Change Programme
  • Collaborate with stakeholders to adopt and drive necessary changes to ways of working and internal processes

Requirements

  • Strong communication and written skills combined with an eye for detail
  • Strong stakeholder management skills with the ability to collaborate with multiple stakeholders
  • Ability to multi-task and work on multiple complex projects of work

Benefits

The role will provide support, reporting, and governance across the Services Directorate Change Programme, ensuring new change requests are approved and allocated. The successful candidate will work closely with stakeholders from across the business, including Go to Market, Partner Managers, Customer Experience, and Contact Centre teams.


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