ICT Infrastructure Manager

3 weeks ago

Manchester, United Kingdom AJ Bell Management Limited Full time
About the Role

We are seeking an experienced ICT Infrastructure Manager to join our team at AJ Bell Management Limited. As a key member of our IT infrastructure team, you will be responsible for overseeing the smooth delivery of our portfolio of business-critical core infrastructure projects.

Key Responsibilities
  • Oversee the support, provision, and enhancement of our group IT infrastructure
  • Produce project plans for complex technical projects and coordinate activities within agreed timescales and budgets
  • Manage infrastructure and systems monitoring mechanisms used throughout the group
  • Produce associated KPIs to indicate performance, capacity, availability, and quality of infrastructure and associated systems and hardware
  • Ensure a high quality of service and availability for Infrastructure services, and that support requests are dealt with effectively
  • Responsible for ensuring infrastructure expenditures align with the budget
About You
  • You will have experience in managing a team, mentoring, and supporting the development of skills
  • Have knowledge and hands-on experience with a variety of infrastructure technologies
  • A solid understanding of recognised project management methodologies and proven experience project managing infrastructure projects
  • Proven experience managing technical support and escalation processes both internally and with third parties
Technical Skills
  • Broad VMware stack knowledge, including VCF, VCDR, VMC, and related technologies
  • Dell VXRail or similar hyperconverged solutions
  • Familiarity with AWS, Azure, and GCP cloud infrastructure highly advantageous
  • Environment monitoring and alerting solutions such as SolarWinds, OpsGenie, Zabbix
  • SD-WAN and SASE networks
  • iSCSI SAN technology with ideally NetApp experience
  • Familiarity with M365 suite and management
  • Microsoft Server operating systems and the configuration and management of core components such as AD, ADFS, DNS, DHCP, DFS, IIS, etc.
  • Linux server configuration and management
  • Cisco networking, ISE, and DNAC
Other Knowledge and Skills
  • Change planning, management, and implementation, ideally gained within an Agile environment
  • Effective and proven line management experience
  • Structured, self-starting, flexible, and enjoy working in fast-paced environments
  • Effective communication skills, both written and verbal
  • Service-focused approach when responding to incidents, problems, change, and projects
  • Performance and Capacity planning experience
  • Disaster Recovery planning and implementation experience
About Us

AJ Bell Management Limited is one of the fastest-growing investment platform businesses in the UK, offering an award-winning range of solutions that cater for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

  • Generous holiday allowance increasing up to 31 days with service, plus bank holidays
  • Casual dress code
  • Discretionary bonus
  • Contributory pension scheme
  • Dedicated time for proof-of-concepts and assessing new tech
  • Support to attend conferences, events, and meet-ups
  • Buy as you earn share scheme
  • Free annual share scheme
  • Enhanced maternity/paternity scheme from day one
  • Bike loan
  • Season ticket loan portal
  • Discounted PMI and Dental
  • On-site gym and personal trainer-led classes
  • Paid volunteering opportunities, free social events, and more

AJ Bell Management Limited is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status, and any other characteristics protected by the Equality Act 2010.

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