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Night Export Coordinator
2 months ago
About the Role:
We are seeking a highly organized and detail-oriented Night Export Clerk to join our team at The ICM Group. As a key member of our export operations team, you will play a crucial role in ensuring the smooth execution of our export operations.
Key Responsibilities:
- Export File Management: Ensure all export files are accurately completed and meet our high standards.
- Documentation Compliance: Verify that all export documentation is completed in accordance with our procedures and regulatory requirements.
- Mailbox Management: Maintain our shared mailbox to required standards and respond to customer queries in a timely and professional manner.
- Operational Liaison: Collaborate with our warehouse, import, and commercial departments to ensure seamless operations.
- Other: Provide administrative support as needed and assist in maintaining our filing systems to required standards.
Requirements:
- Experience: Ideally 2 years of experience working in a freight forwarding or logistics environment, preferably in an Air Exports role.
- Customer Service: Excellent skills in customer service and communication.
- Computer Skills: Proficient in MS Office, including Outlook and Excel, and a basic understanding of Bond checks, NES, ASM GEMS, and CHIEF is desirable.
- Attention to Detail: High level of accuracy and attention to detail.
- Initiative: Ability to work independently and as part of a team while maintaining a collaborative mindset to support team success.
- Aviation Security Certificate: Completion of Level CO (training provided).
Why Work with The ICM Group?
- Competitive Salary: £27,000.
- Professional Growth: Opportunities for career advancement and professional development.
- Supportive Environment: Work with a team of experienced professionals in a collaborative setting.
- Training: Receive comprehensive training, including Aviation Security Certification.
- Salary: £22,500 per annum + £4,500 shift allowanceShift Rotation: Tuesday - Friday / Wednesday - Saturday (37.5 hours over a 4-night pattern)
