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Claims Management Specialist

2 months ago


Reading, Reading, United Kingdom Adjusting Appointments Limited Full time
About the Role

We are seeking an experienced Loss Adjuster to join our team at Adjusting Appointments Limited. As a key member of our claims handling organisation, you will be responsible for managing high value claims and providing technical leadership to our adjusting team.

Key Responsibilities
  • Conduct site visits and assessments to determine the cause and quantum of insurance property claims.
  • Investigate claims thoroughly, gathering high-quality information through site notes, photographs, witness statements, and relevant documentation.
  • Make informed decisions regarding policy liability, quantum, and subrogation, as well as risk management issues.
  • Provide exceptional communication and customer service to various parties involved in the claims process.
About You
  • Significant experience in property claims adjusting, with a strong background in construction a plus.
  • Excellent communication skills, with the ability to communicate effectively verbally, in writing, and face-to-face.
  • Proven experience in complaints handling and industry qualification, such as CILA or CII, or working towards.
  • A full clean driving licence is essential for this role.