Restaurant Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Ashdown Park Hotel & Country Club. As a key member of our management team, you will be responsible for overseeing the food and beverage operation, ensuring that the restaurant consistently operates to a high standard and strives for excellence.
Key Responsibilities:
- Deputise for the Restaurant Manager in their absence.
- Provide exceptional guest service in the restaurant, ensuring that every guest has a memorable dining experience.
- Oversee all restaurant operations, ensuring the highest standards and smooth, efficient organisation of service and outstanding product knowledge.
- Be an exceptional and professional ambassador for the hotel and the wider Elite group, setting the highest standards of leadership, integrity, and commitment.
- Have high professional standards in appearance and uniform, and set and maintain those standards for the restaurant team.
- Comply with restaurant opening and closing procedures.
- Have knowledge of and comply with liquor licensing laws.
Requirements:
- Be a strong leader and exemplary role model, with a hands-on approach.
- Have excellent communication skills and the ability to interact with colleagues and guests in a friendly, professional manner.
- Have experience of delivering high standards of service, ideally in a 4 or 5-star restaurant.
- Have a genuine passion for food, wine, and people.
- Be confident to put forward ideas and recommendations that may enhance the restaurant experience.
What We Offer:
- Generous share of the monthly Service Charge.
- Career development with accredited training providers.
- Enhanced holiday programme and reward scheme for long service.
- Employee Assistance Programme - Hospitality Action.
- Meals provided by our talented kitchen team.
- Free parking.
- Generous 'Refer a Friend' bounty incentive.
- Recognition awards for exceptional customer service.
- Reduced price stays in all of our hotels after successful completion of probation period.
- Discounts available for spa treatments and food and beverage.
- Uniform provided.
- Smart Pension Scheme linked to Smart Rewards.
- Access to Wagestream.
About Ashdown Park Hotel & Country Club:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award-winning 4 red-star hotel, fine dining two-rosette Anderida Restaurant, 3 lounges, 17 conference and banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.
Why Work at Ashdown Park Hotel & Country Club:
We are dedicated to the development of our staff, offering training and promotional opportunities as their skills grow. Many of our team members have started in junior roles and have been offered opportunities to progress. We are fortunate to have a large percentage of long-term team members who can offer their experience and expertise to the next generation of hospitality professionals.
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