Restaurant Operations Manager

4 weeks ago


Manchester, United Kingdom San Carlo Group Full time

Restaurant Operations Manager

San Carlo Group is seeking a highly skilled Restaurant Operations Manager to join our team.

About the Role

The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant locations, ensuring a good working relationship with front of house and back of house team members.

Key Responsibilities:

  • Responsible for the increase in revenue and profitability within your restaurant.
  • Ensure Manager Controller Profit is in line with the company financial targets.
  • Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
  • Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
  • Accountable and responsible for high customer feedback scores on all platforms.
  • Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members.
  • Managing team rotas, holidays and absences.
  • Ensure compliance with internal company policies and industry regulations.
  • Accountable for cash handling and governance of closing down procedures.
  • Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
  • Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.

Requirements:

  • 5 year's experience in a similar role.
  • Team management experience.
  • Excellent communication skills.
  • Meticulous attention to detail, highly organised and capable of handling multiple tasks.
  • A proactive self-starter who can work independently with good judgement and minimal direction.

About Us

San Carlo Group is a leading family-owned company with a global presence. We offer a range of benefits to our employees, including delicious meals, discounts, and training opportunities.



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