Restaurant Operations Manager
4 weeks ago
Restaurant Operations Manager
San Carlo Group is seeking a highly skilled Restaurant Operations Manager to join our team.
About the Role
The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant locations, ensuring a good working relationship with front of house and back of house team members.
Key Responsibilities:
- Responsible for the increase in revenue and profitability within your restaurant.
- Ensure Manager Controller Profit is in line with the company financial targets.
- Ensure stocks and wastage are monitored, accounted for and kept within an acceptable level.
- Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
- Accountable and responsible for high customer feedback scores on all platforms.
- Oversee the day-to-day operations of your restaurant locations, ensuring a good working relationship with front of house and back of house team members.
- Managing team rotas, holidays and absences.
- Ensure compliance with internal company policies and industry regulations.
- Accountable for cash handling and governance of closing down procedures.
- Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
- Train, develop and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
Requirements:
- 5 year's experience in a similar role.
- Team management experience.
- Excellent communication skills.
- Meticulous attention to detail, highly organised and capable of handling multiple tasks.
- A proactive self-starter who can work independently with good judgement and minimal direction.
About Us
San Carlo Group is a leading family-owned company with a global presence. We offer a range of benefits to our employees, including delicious meals, discounts, and training opportunities.
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