Kitchen Design Coordinator

2 weeks ago

Reading, Reading, United Kingdom Simon Acres Recruitment Full time

Simon Acres Recruitment is proud to be working with a growing luxury brand known for designing kitchens and furniture for high-end properties. We are seeking a creative and organized Kitchen Design Coordinator to support our talented sales and design team in a dynamic environment.

Key Responsibilities:

  • Assist the sales and design team with quotations and design work, ensuring timely and accurate delivery.
  • Maintain the showroom's appearance, ensuring it is open, clean, and organized, and report any issues to the management.
  • Follow the end-of-day showroom shutdown process to ensure a smooth transition.
  • Manage common areas, ensuring they are tidy and professional, and maintain a high level of organization.
  • Prepare for presentations, welcome clients, and offer refreshments, providing exceptional customer service.
  • Order and manage the supply of showroom essentials, ensuring timely delivery and minimizing waste.
  • Attend internal and external training courses to enhance professional development and stay up-to-date with industry trends.
  • Maintain and stock brochures and samples, ensuring they are accurate and up-to-date.
  • Answer phone calls and take concise messages, providing excellent communication skills.
  • Meet and greet clients, including managing arranged client meetings, and provide a warm welcome.
  • Assist with seasonal displays and gifts, adding a touch of creativity to the showroom.
  • Prepare fitter packs and train new colleagues on processes, ensuring a smooth onboarding experience.
  • Handle website enquiries and add to the company's customer relationship management system.
  • Prepare commission presentations and prospect for trade opportunities, driving business growth.
  • Manage remedials, small additions, and larger project additions, ensuring timely completion and customer satisfaction.
  • Conduct design research and provide new project ideas, staying ahead of industry trends.
  • Perform quote checks during the Design Manager's absence, ensuring continuity and accuracy.
  • Provide design solutions and problem-solving support, ensuring customer satisfaction and loyalty.
  • Document and tidy client meeting areas, take photos of samples, and type up notes, maintaining a high level of organization.
  • Develop skills in sales and design, running small design and sales projects, and driving business growth.

Requirements:

  • Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
  • Excellent communication and customer service skills, with the ability to build strong relationships with clients and colleagues.
  • Creative flair with a keen eye for detail, ensuring a high level of quality and accuracy in design work.
  • Ability to work independently and as part of a team, with a willingness to learn and grow within the role.
  • Proficiency in design software is a plus, but not required.

Benefits:

  • Competitive salary and opportunities for professional development and career growth.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The chance to work on prestigious and exciting projects, driving business growth and customer satisfaction.

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