Housing Benefit Officer Specialist

1 month ago


London Borough of Harrow, United Kingdom Service Care Solutions Ltd Full time

**Job Overview:**

We are recruiting for a Housing Benefit Officer to join our team at Service Care Solutions Ltd in Harrow.

The successful candidate will play a vital role in delivering a high-performing financial assessment service, ensuring accurate and timely payments, managing overpayment recoveries, and maintaining high performance standards.

**Salary Details:** The hourly rate for this position is approximately £13.79 per hour.

**Key Responsibilities:

  • Conduct complex financial assessments for Housing Benefit and Council Tax Support to support vulnerable residents.
  • Ensure accurate and timely payment processing, manage overpayment recoveries, and maintain high performance standards.
  • Provide guidance on financial support and assist with appeals, disputes, and discretionary payments.

**Requirements:

  • Strong knowledge of Housing Benefit legislation and policies.
  • Solid experience in financial assessments and a background in a high-performance compliance-focused environment.
  • Excellent communication skills and proficiency in Microsoft Office, especially Excel.
  • Ability to work autonomously, prioritize effectively, and meet performance targets.


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