Beauty Retail Operations Lead
2 months ago
Join us as a Business Manager at Charlotte Tilbury Beauty Ltd in Manchester, and take the first step towards a rewarding career in retail management. As a key member of our team, you will play a pivotal role in driving sales success, managing counter metrics, and ensuring the highest level of customer satisfaction.
About the Job:
We are looking for an experienced professional with a proven track record in retail management, who can bring their skills and expertise to our dynamic team. If you have a genuine passion for the beauty industry, and are committed to delivering exceptional results, we would love to hear from you.
Key Accountabilities:
- Lead and motivate the team to achieve sales targets and improve overall performance
- Develop and implement effective strategies to drive sales growth and enhance customer experience
- Manage and analyze data to identify trends and areas for improvement, and make informed decisions to optimize business outcomes
- Cultivate strong relationships with customers and colleagues alike, building trust and fostering a positive work environment
- Stay up-to-date with the latest industry trends and product knowledge, and share expertise with the team to ensure consistency and excellence in customer service
Requirements:
- Proven experience in retail management, preferably in the beauty or cosmetics industry
- Strong commercial acumen, with excellent analytical and problem-solving skills
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ambitious and driven, with a desire to succeed and grow within the company
- Flexible and adaptable, with the ability to work varied shifts, including weekends and evenings
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