Front of House Server

9 hours ago

St Albans, Hertfordshire, United Kingdom Bill's Team Members Full time
Job Summary

As a Front of House Server at Bill's, you will be the face of our restaurant, providing exceptional customer service and creating unforgettable guest experiences. You will be responsible for managing the front-of-house area, ensuring a smooth and efficient service, and maintaining a high level of cleanliness and organization.

Key Responsibilities
  • Provide excellent customer service, ensuring that every guest feels welcome and valued.
  • Manage the front-of-house area, including the hostess stand, waiting area, and restrooms.
  • Take orders, serve food and drinks, and handle payments in a timely and efficient manner.
  • Maintain a high level of cleanliness and organization in the front-of-house area, including the hostess stand, waiting area, and restrooms.
  • Work closely with the kitchen staff to ensure that orders are prepared and delivered promptly.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Participate in ongoing training and development to improve skills and knowledge.
Benefits and Rewards
  • Staff food while on shift.
  • Continued development and training in role.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • Cycle to Work Scheme.
  • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more.

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