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Assessment Coordinator

2 months ago

Blackpool, Blackpool, United Kingdom Ageuk Full time
About the Role

We are seeking a highly motivated and compassionate individual to join our dedicated team as an Assessment Coordinator. This role plays a vital part in supporting older adults through the initial stages of our Telephone Friendship Service, ensuring processes run safely and efficiently.

Key Responsibilities
  • Support older adults through the initial stages of the service, ensuring a smooth and safe experience.
  • Work collaboratively with the team to ensure efficient processes and effective communication.
  • Develop and maintain a good understanding of older adults' needs and preferences.
  • Provide excellent customer service and support to older adults and volunteers.
  • Contribute to the development and implementation of service improvements.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work flexibly and adapt to changing situations.
  • Passion for supporting older adults and understanding of their needs.
  • Good IT skills and ability to learn new systems.
  • Ability to manage a busy workload and prioritize tasks effectively.
  • Commitment to promoting equality and diversity.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • Recognition and rewards for outstanding performance.