Technical Solutions Specialist

1 day ago


Manchester, United Kingdom CV-Library Full time

Job Title: Technical Solutions Specialist

About CV-Library:

We're a leading online job board focused on delivering exceptional service and support. As a Technical Solutions Specialist, you'll play a crucial role in ensuring the successful implementation of new business wins.

About the Role:

This role involves managing the implementation of new business wins, working closely with cross-functional teams to achieve seamless execution. You'll be responsible for project managing the implementation, managing account technical setup, liaising with eBusiness teams, conducting quality control, attending customer meetings, producing marketing information, and providing product lists.

  1. You will project manage the implementation of new business wins by coordinating with cross-functional teams to ensure timely completion.
  2. Configure and test account technical setup for optimal performance.
  3. Liaise with eBusiness teams to resolve technical issues promptly.
  4. Verify and test the online catalogue to maintain high standards.
  5. Keep customers informed about project progress and address their concerns.
  6. Support the production of user guides and documentation to facilitate a smooth transition.
  7. Supply product lists and usage details to Inventory for accurate record-keeping.

Essential Skills:

  • A methodical and well-organised individual with excellent analytical skills.
  • Proficient IT skills, particularly in Excel, Word, and PowerPoint.
  • Previous project management experience is highly desirable.
  • A customer-friendly attitude is essential.

Compensation Package:

We offer a competitive salary package ranging from £35,000 to £45,000 per annum, depending on experience, and a permanent full-time contract with 37.5 hours per week.



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