Planning and Delivery Manager

6 days ago


Redhill, Surrey, United Kingdom SES Water Full time
About the Role
This exciting opportunity is for a Scheduling Specialist to join Ses Water's operations team on a 12-month fixed-term contract. The successful candidate will be responsible for planning and scheduling repair and maintenance works to ensure minimal disruption to customers. As part of this role, you will work closely with various teams to resolve operational and customer issues, while prioritizing your workload and making effective decisions within set processes. With a strong focus on collaboration and communication, you will be instrumental in delivering high-quality services to our customers.

About Ses Water
Ses Water is a pioneering water utility company that values its commitment to customer satisfaction and employee wellbeing. Our state-of-the-art technology allows us to identify and respond to leaks quickly, ensuring a safe and reliable water supply to our customers. We believe in fostering an inclusive environment that encourages collaboration and innovation, and we are proud of our achievements in sustainability and community engagement.

Requirements
To succeed in this role, you will have a proven track record of dealing with customers over the telephone and experience in planning and scheduling roles. You should possess excellent communication skills, both verbal and written, and be able to build rapport with customers and colleagues alike. A calm and composed demeanor, with the ability to adapt to changing business and customer requirements, is essential for this position. Additionally, you will have experience working within a fast-paced environment and the ability to prioritize your workload effectively.

Benefits and Career Development
As a valued member of our team, you will enjoy a comprehensive benefits package, including a salary of up to £26,500, employer contributions to a Group Personal Pension Plan, life assurance, company bonus scheme, and salary finance options. You will also have access to on-site garage facilities, health care cash back scheme, and confidential crisis support. Furthermore, you will have opportunities to develop your skills and career through our training and development programs.

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