Luxury Concierge

2 weeks ago


South West England, United Kingdom PMR Full time
Concierge Opportunity at a Luxury Development in Central London

PMR is seeking an experienced concierge to join our team at a luxury development in Central London. As a concierge, you will be responsible for delivering exceptional customer service to all residents, ensuring a secure and safe environment, and maintaining the high standards of our development.

Main Responsibilities:
  • Customer Service: Deliver excellent customer service to all residents, greeting them professionally and courteously, and proactively anticipating their needs.
  • Security and Safety: Verify all visitors, suppliers, and contractors, maintain a secure environment, and conduct regular security checks.
  • Building Maintenance: Carry out regular building checks, log/report any maintenance required, and ensure the communal areas are always clean, tidy, and presentable.
  • Communication: Deal with guests/residents' concerns or complaints, complete operational reports, and assist with Move In's/Move Out's.
Requirements:
  • Experience: Previous experience in residential or 5* hotels is essential.
  • Reliability and Timekeeping: You must be reliable and have excellent timekeeping skills.
  • Communication Skills: Strong written and verbal communication skills in English are required.
  • Initiative and Adaptability: You must be able to demonstrate initiative and adapt to changing situations.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks. If you are a motivated and experienced concierge looking for a new challenge, please apply.


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