Store Operations Manager

7 days ago


United Kingdom Hometime Group Ltd Full time
About the Role: We are seeking an experienced retail professional to take on a challenging role as Designate Branch Manager with our company. This position involves leading and inspiring a team to deliver excellent customer experiences, achieving sales and operational targets, and contributing to the overall success of the branch.

Key Responsibilities:
  • Taking full ownership of assigned branch operations, staff management, and performance.
  • Developing a high-performing team through regular coaching and 1:1s, delivering engaging team briefs, and maintaining a strong rapport with the team.
  • Owning the customer journey, ensuring high merchandising standards, and resolving customer issues.
  • Aggressively trading the branch through commercial rotas, reviewing sales performance, and implementing actions to maximise sales.
  • Ensuring branch health and safety and completing all admin tasks on time.


Requirements:
  • Proven experience in a retail management role, ideally at Store Manager level.
  • Strong leadership skills with a track record of building and managing high-performing teams.
  • Excellent organisational and multitasking abilities, with flexibility to adapt to different store environments.
  • Results-oriented with a focus on driving sales and achieving business objectives.
  • Exceptional communication skills and a customer-focused approach.


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