Service Excellence Manager

3 weeks ago


Ipswich, Suffolk, United Kingdom Sanctuary Personnel Ltd Full time
Service Delivery Manager

Sanctuary Personnel Ltd is seeking an experienced Service Delivery Manager to join our team in Ipswich.

The successful candidate will be responsible for leading and managing our service to deliver high-quality care and support to our service users. They will work closely with the Service Manager to develop and implement strategies to improve service delivery and meet organisational objectives.

Key Performance Indicators:
  • Service User Satisfaction: Ensuring that our service users receive high-quality care and support that meets their needs and expectations.
  • Staff Engagement: Maintaining high levels of staff engagement and motivation to deliver excellent service outcomes.
  • Financial Performance: Managing budgets and resources to achieve optimal financial performance.
  • Regulatory Compliance: Ensuring that our service meets all relevant regulatory and statutory requirements.

This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our service users. The successful candidate will be offered a competitive salary of £27,969 per annum, plus benefits and opportunities for professional development.



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