Sales and Customer Experience Representative

7 days ago


ClactononSea, Essex, United Kingdom Saltrock Full time

Role Overview

We are seeking a highly motivated and customer-focused Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will play a key role in delivering an exceptional customer experience, driving sales growth, and maintaining a high level of visual merchandising standards.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, maintaining a high level of cash handling and till operations.
  • Maintain a high level of visual merchandising standards, ensuring products are displayed attractively and are easily accessible to customers.
  • Support with merchandising product, including replenishing stock and implementing markdown/price alterations.
  • Process deliveries and maintain a high level of housekeeping standards.

Requirements

  • A warm and friendly manner, with a passion for selling and interacting with customers.
  • Competent at till operations and cash handling.
  • Experience in Retail is desirable but not essential.

What We Offer

  • A competitive salary and benefits package.
  • Above statutory holiday, 33 days per year (inc. bank holidays), with the option to increase after 5 years.
  • Uniform allowance and 50% discount on all Saltrock products.

Reporting to:

Store Manager


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