Senior Sales and Support Associate
1 week ago
We are a dynamic retailer dedicated to providing exceptional customer service and selling high-quality products. Our Garden Furniture Department is looking for a skilled Department Coordinator to join their team.
Job Summary: As a Department Coordinator, you will be responsible for supporting the Garden Centre Manager in achieving sales targets, improving customer satisfaction, and maintaining accurate records and reports. You will also collaborate with the team to achieve sales targets and improve customer satisfaction.
Main Responsibilities:
- Rota: Full-time, 40 hours per week, split into alternate weeks of Monday and Thursday/Friday, with some weekend shifts.
- Benefits:
- Employee Discount: 50% in restaurants and 20% in the Garden Centre on joining, increasing to 25% after two years' service and 30% after five years' service.
- Holiday Allowance: Five days, including bank holidays.
- Bonus Scheme: Non-contractual bonus at Christmas, based on company profit.
- Pension Plan: Defined Contribution Pension Plan for new employees.
- Attendance Reward: One extra day's holiday after one year's service, provided attendance is 100% for the financial year.
- Cycle-to-Work Scheme: After one year's service, government initiative offering discounts on new cycling equipment.
- Child's First Day at School: Come in late and leave early on your child's first day at school after one year's service.
- RHS Membership or Tree/Shrub: After one year's service, Squire's employees can choose either an RHS membership or a tree/shrub to plant each year.
- Employee Assistance Programme: Eligible after two years' service.
- Free Parking: Available in designated parking areas on site.
- Required Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Aptitude for teamwork and problem-solving.
- Ability to maintain confidentiality and handle sensitive information.
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