Deputy Brewery Manager
2 weeks ago
**Deputy Manager Vacancy at Zerodegrees Microbrewery**
We are seeking an experienced and dynamic individual to support our General Manager in overseeing the daily operations of our brewery. The successful candidate will be responsible for ensuring exceptional customer service, driving business growth, and providing leadership to our team members.
Key Responsibilities:
- Operations Management: Assist in managing all aspects of brewery operations, including bar service, food service, brewery tours, and events.
- Team Leadership: Supervise and motivate team members, providing training, guidance, and performance feedback.
- Customer Experience: Ensure a welcoming and enjoyable atmosphere for guests, addressing any concerns promptly and professionally.
- Sales & Profitability: Drive sales growth through effective marketing and promotional strategies, while maintaining cost control and maximizing profitability.
- Inventory & Supplies: Oversee inventory management, including ordering supplies, monitoring stock levels, and minimizing wastage.
- Compliance: Ensure adherence to all health and safety regulations, licensing requirements, and company policies.
Qualifications:
- Experience: A minimum of 3 years of experience in a supervisory or management role within the hospitality industry, preferably in a brewery or similar setting.
- Beer Knowledge: Strong understanding of craft beer, brewing processes, and beer styles.
- Leadership Skills: Proven ability to lead and inspire a team, delegate tasks effectively, and provide constructive feedback.
- Customer Service: Exceptional interpersonal and communication skills with a focus on delivering outstanding customer service.
- Problem-Solving: Ability to identify and resolve operational issues efficiently and effectively.
- Financial Acumen: Strong financial skills, including budgeting, cost control, and sales analysis.
**Benefits:**
- Competitive salary
- Opportunities for growth and development within the company
- Staff discounts on food and drinks
- A fun and dynamic work environment
Interested candidates should submit their resume and a cover letter highlighting their relevant experience and passion for the craft beer industry.
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