Assistant Shop Manager

2 weeks ago

Guildford, Surrey, United Kingdom Molton Brown Limited Full time
Job Description

We are seeking a highly skilled and experienced Assistant Shop Manager to join our team at Molton Brown Limited. As a key member of our retail store management team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our valued customers.

Key Responsibilities:

  • Manage and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Develop and implement effective sales strategies to drive business growth and increase customer loyalty.
  • Monitor and maintain store visual merchandising standards to ensure a visually appealing and engaging shopping environment.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Resolve customer complaints and issues in a professional and courteous manner.

Requirements:

  • Proven experience in a retail management role, with a strong background in customer service and sales.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Basic computer skills, with experience using point-of-sale systems and other retail software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.

How to Apply:

If you are a motivated and customer-focused individual with a passion for retail management, please submit your application, including your resume and a cover letter, to us. We look forward to hearing from you

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