Workshop Leadership Professional
4 days ago
We are seeking a highly skilled Workshop Leadership Professional to join our IMPACT team. As a Workshop Leadership Professional, you will be responsible for leading a team of technicians, coordinating diagnostic and repair services, and ensuring exceptional customer satisfaction.
Main Responsibilities:
- Leadership and Team Management: Lead, support, and train a team of technicians, fostering a positive and productive work environment.
- Diagnostic and Repair Services: Coordinate diagnostic and repair services, including mechanical, bodywork, and EV repairs.
- Customer Engagement: Communicate repair needs and costs to customers in a clear and transparent manner.
- Social Media and Marketing: Manage the workshops social media presence to showcase services and engage customers.
- Quality Control: Ensure all repairs meet quality and safety standards.
- Experience: Minimum 3-5 years in a leadership role within the automotive repair industry.
- Qualifications: Relevant automotive certifications; knowledge of EV repair practices is a plus.
- Skills: Strong leadership, communication, and customer service skills, with proficiency in social media will be an advantage.
- Technical Knowledge: Expertise in automotive diagnostics, repair quoting, and EV maintenance.
- IT Skills: Proficient with workshop management software and MS Office.
- Salary: £48,000 - £68,000 based on experience.
- Career Advancement: Opportunities for ongoing training and professional growth.
- Work Environment: Friendly, supportive team in a reputable, established business.
- On-site Location
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Repair Management Professional
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