Data Centre Technicians Specialist

7 days ago


Bristol, Bristol, United Kingdom One Big Circle Ltd Full time
Job Title: Data Centre Technicians Specialist

We are seeking a highly skilled and experienced Data Centre Technicians Specialist to join our IT team at One Big Circle Ltd. This is a challenging and rewarding role that requires strong technical skills, excellent problem-solving abilities, and great communication skills.

About the Role:

The successful candidate will be responsible for providing first-line technical support to our staff, assisting with hardware and software issues, diagnosing and resolving technical problems related to desktops, laptops, printers, and servers, and maintaining accurate records and documentation of IT systems, procedures, and user requests.

In addition to these responsibilities, the Data Centre Technicians Specialist will also assist in enforcing IT security policies and best practices, work well in a team, collaborate with other IT staff, and have a basic knowledge of operating systems (macOS, Windows, Linux) and familiarity with hardware and network components.

Key Responsibilities:
  • Provide first-line technical support to staff, assisting with hardware and software issues.
  • Diagnose and resolve technical problems related to desktops, laptops, printers, and servers.
  • Maintain accurate records and documentation of IT systems, procedures, and user requests.
  • Assist in enforcing IT security policies and best practices.
Requirements:

To be considered for this role, you should have a good understanding of IT systems and processes, experience in a similar role, and excellent communication and problem-solving skills. You should also be able to work well in a team and have a basic knowledge of operating systems and hardware.

What We Offer:
  • A competitive salary of £35,000 per annum.
  • 25 days holiday plus bank holidays.
  • Life Assurance.
  • Private Healthcare Cover.
  • Work-related training courses as required.
  • Complimentary snacks and refreshments, including fresh fruit.
  • An office-centric role with flexible working and the option of one day per week from home.
  • Access to Bike to Work Scheme.
  • Secure bike storage and shower facilities.
  • Social events.


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