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Global Transformation Training Specialist

2 months ago

London, Greater London, United Kingdom Damia Group LTD Full time

Global Training Manager - 12-month contract per day (Inside IR35) - hybrid, location is flexible

Context

Our client is embarking on a significant business transformation programme underpinned by SAP S/4 HANA. This programme aims to drive process, system, and data standardisation and simplification.

The Change Management team is a critical enabler of the programme. We are seeking a Global Training Manager to join the Change Management team, an individual who has proven experience in planning and delivering comprehensive, multi-format training to business teams to enable the transition to and adoption of new processes, systems, data, behaviours, and ways of working.

Key Responsibilities

  1. Develop the Group Reporting training vision, strategy, and plan, and coordinate all activities with the company and third-party service providers, as well as regional and local teams. Align with the wider S/4 HANA training strategy and plan.
  2. Utilise and adapt the existing framework to provide effective reporting on the progress of Training activities, covering but not limited to progress reporting, risks and issues management, and business readiness, operating to the project's governance standards.
  3. Deliver a blended training curriculum, in partnership with the Learning & Development team, for deployment on the company's Learning Hub, designed with business-communities and personas at its heart.
  4. Own and lead the process to ensure users are correctly mapped to Training courses.
  5. Support Change and Deployment teams, including the Change Network, to understand training activities and successfully deliver training outcomes.
  6. Leverage and adapt the governance process for quality assurance of training outcomes, including as appropriate mandatory training attendance, and ensure outputs meet agreed standards.
  7. Manage technical tools and training environments to meet delivery timelines.
  8. Collaborate and align with the Change Management and Communications Team to incorporate key messages on behavioural/cultural changes into learning content, in addition to process and functional.
  9. 10+ years' experience in leading and executing training on global transformational projects, ideally SAP/IT-enabled.
  10. Track record of working with or managing third-party providers to steer, input, and collaborate to achieve project goals as one team.
  11. Excellent skills in programme training strategy and curriculum design, as well as user population identification.
  12. Experience in translation and managing learning content localisation process.
  13. Flexibility to adjust to changing priorities and ability to meet agreed project milestones.
  14. Proficient in using a variety of tools (Microsoft suite and other specialists such as SAP Enable, Captivate, Camtasia) to develop training templates and content.
  15. Experience of LMS systems for deployment, management, and tracking.