Customer Experience Ambassador
2 days ago
About Us
At Three, we're dedicated to delivering better connectivity every day for every customer. Our brand embodies the strength of our network and our commitment to innovation.
Our Vision
We believe that technology has the power to elevate everyday moments into something truly special. That's why we're looking for talented individuals who share our passion for delivering exceptional customer experiences.
What You'll Do
- Understand each customer's needs and provide personalized solutions.
- Set the bar on coverage, reliability, and customer care, ensuring that our customers receive the best possible service.
- Solve queries efficiently and effectively, providing a seamless experience for our customers.
- Provide amazing experiences that make people feel valued and appreciated.
- Achieve personal and store KPIs, driving sales and customer satisfaction.
- Match our products and services to our customers' needs, selling our state-of-the-art offerings with confidence.
- Drive customer experience by engaging in great conversations and ensuring customers leave our stores happy.
- Offer solutions to customers with general mobile or network queries, showcasing your expertise and building trust.
Your Benefits
- A competitive salary of £12 per hour.
- A brand new smartphone on an Unlimited data plan.
- An on-target bonus of 25%, paid out monthly based on your store's performance.
- Individual bonus accelerators for high performers.
- Great discounts with our Perks at Work scheme.
- Excellent training courses and career development opportunities.
What We're Looking For
- Experience in a customer-facing role.
- Awesome communication skills.
- A willingness to learn and grow with us.
About You
We value diversity and inclusion, and we're committed to creating a workplace where everyone feels welcome and empowered to succeed. If you're passionate about delivering exceptional customer experiences and have what it takes to thrive in our dynamic environment, we'd love to hear from you.
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