Customer Service Assistant

5 days ago


Stafford, Staffordshire, United Kingdom Next Full time

About Next:

We are a dynamic retailer offering a fast-paced and exciting environment for our team members. Our store teams work together to deliver exceptional customer service, ensuring that our customers receive the best possible shopping experience.

The Role:

We are seeking an enthusiastic and efficient Customer Service Assistant to join our Stock Team. As a key member of the store team, you will be responsible for maintaining high standards of stock management, ensuring that products are accurately processed and presented to our customers.

Main Responsibilities:

  • To locate, pack and promptly process stock, maintaining accurate records and meeting deadlines
  • To keep operational areas of the store clean, tidy and organised, adhering to company standards
  • To work in all areas of the store as needed, including the sales floors, to offer fast and friendly service to our customers
  • To work as part of the store team, reporting to one of our Coordinators or Managers

About You:

We are looking for a great communicator who is friendly, calm and efficient – even on your busiest days. You should be accurate, thorough and well-organised, with excellent attention to detail. You take pride in your work and approach all tasks with energy, pace and dedication. Happy to work on your own and keep yourself busy to achieve all performance targets. Flexible, supportive and always ready to go the extra mile for your team and our customers.

Benefits:

We offer a competitive salary of £24,000 per annum, plus amazing benefits including flexible working options, opportunities for development and career progression, and a fun and supportive work environment. We are committed to investing in our employees' growth and well-being.


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