Customer Experience Supervisor

3 days ago


Guildford, Surrey, United Kingdom Pandora AS Full time
Job Overview

We are seeking a Customer Experience Supervisor to join our team in Guildford. The successful candidate will have a passion for delivering exceptional customer service and a proven track record of driving sales and profitability.

Key Responsibilities
  • Provide coaching and guidance to sales assistants to ensure excellent customer service
  • Act as key holder for the store, ensuring smooth store opening and closing procedures
  • Monitor store sales figures and develop strategies to drive sales growth
Requirements
  • Proven experience in delivering exceptional customer service
  • Excellent communication and leadership skills
  • Able to work independently and as part of a team
Salary and Benefits

The salary for this role is £12.60 per hour, with the potential for a monthly bonus of 10% if sales targets are achieved. In addition, you will receive a generous annual jewellery uniform allowance and access to our online benefits platform with discounts on retail, hospitality, and entertainment.



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