Hospitality Team Member

2 weeks ago

Keswick, Cumbria, United Kingdom YHA Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Team Member at YHA Borrowdale. As a key member of our team, you will play a crucial role in delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities
  • Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Utilize our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
  • Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What We Offer

As a Hospitality Team Member at YHA Borrowdale, you will enjoy a range of benefits, including:

  • Competitive hourly rate: £11.44 per hour (flexible, 15 hours per week, temporary contract).
  • Accommodation options: Live-in accommodation available at a reasonable rate of £63.70 per week.
  • Exclusive benefits: Access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.
Why Join YHA?

At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team. We are committed to making YHA accessible for all and actively seek to build a diverse team.

Join us and discover the YHA difference for yourself. Apply now and take the first step towards an incredible journey with our inclusive community.

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