Clinical Support Associate

2 days ago


Glasgow, Glasgow City, United Kingdom Optical Express Group Full time
Job Title: Clinical Support Agent

We are looking for a motivated and organised individual to fill the role of Clinical Support Agent. In this position, you will be working closely with our experienced surgical team to provide exceptional patient care and contribute to our goal of delivering outstanding clinical outcomes.

Our company has a proven track record of success, having served millions of patients over the past 33 years. We are committed to doing what is right for our patients, colleagues, local communities, and the planet, and we invite applications from individuals who share our values.

In this role, you will be responsible for preparing performance analysis reports, communicating with surgical staff and patients, forecasting business volumes, and maintaining optimal resource utilization. If you possess excellent organisational and time management skills, a keen eye for detail, strong communication and interpersonal skills, and the ability to work under pressure in a fast-paced environment, we encourage you to apply.

Key Responsibilities:
  • Prepare and present regular progress reports
  • Communicate effectively with clients and stakeholders
  • Maintain accurate records of business operations
Requirements:
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Excellent customer service skills
  • Flexibility to adapt to changing priorities

As a valued member of our team, you will enjoy a competitive salary of £24,000 - £30,000 per annum, career progression opportunities, free or discounted optical products and procedures, discounted prescription and non-prescription eye care, cycle-to-work scheme, and discounted City Centre parking.



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