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Technical Product Coordinator
1 month ago
Company Overview:
We are a leading distributor in our industry sector, providing top-notch products and services to our clients. Our team is comprised of dedicated professionals who work together to ensure the highest level of quality and customer satisfaction.
Salary:
The starting salary for this position is £23,500 per annum, plus an excellent bonus scheme which includes c£3,000. Additionally, you will receive 25 days holiday, a pension scheme, and free gym membership.
Job Description:
We are seeking a skilled Technical Product Coordinator to join our despatch team. The primary function of this role will be to support the despatch process by swapping out returned faulty products and testing them to identify any issues. You may also be required to load software onto products and assess whether they are within warranty.
Key Responsibilities:
- Swapping of returned goods and preparing them for despatch
- Testing duties, including loading software onto products and assessing warranty
- Communicating with customers via phone or email
Required Skills and Qualifications:
- Able to work independently and as part of a team
- Good problem-solving skills and attention to detail
- Reliable and comfortable working with IT packages
- Familiarity with technical products and their operation
Benefits:
- Excellent bonus scheme
- 25 days holiday
- Pension scheme
- Free gym membership
Working Environment:
This role will involve working in a modern facility with a comfortable working environment. Our team is friendly and professional, and we strive to maintain an excellent team culture.
Location:
This position is commutable from Coalville, Shepshed, Loughborough, Ashby, and Leicester.