Insurance Claims Specialist

4 weeks ago

Wallasey, Wirral, United Kingdom Auger Full time
Job Summary

We are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at Auger. As an Insurance Claims Specialist, you will be responsible for successfully executing all technical and customer service aspects of drainage, watermains, subsidence, and off-mains drainage for household and commercial insurance claims.

Key Responsibilities
  • Oversee insurance claims in a timely and cost-effective manner while maintaining high levels of customer service.
  • Develop comprehensive project plans, defining objectives, determining timelines, and creating budgets.
  • Manage resources efficiently, including materials, equipment, and labor, to ensure seamless project progression while adhering to budget constraints.
  • Identify potential risks, develop proactive mitigation strategies, and enforce stringent health and safety protocols to ensure a secure work environment for all stakeholders.
  • Quoting against our agreed schedule of rates, ensuring that jobs are profitable and cost-effective throughout the project lifecycle.
  • Maintain accurate and detailed project documentation, generating comprehensive reports to track progress, milestones, and compliance requirements.
Requirements
  • Experience in Customer Service/Claims Management.
  • Experience as a Project Manager in the construction industry, demonstrating successful management of similar responsibilities.
  • Relevant certifications or degrees in project management or construction-related fields are advantageous.
What We Offer
  • An attractive starting salary of £22,308.
  • A 5% pension contribution.
  • An annual profit share bonus paid in November (traditionally circa £2,250).
  • 22 Days Annual Leave + 8 Statutory Bank Holidays - annual leave increases with length of service.
  • Compressed working arrangements offered to improve work-life balance and offer more long weekends away from work.
  • Westfield Health Cash-back Plan, giving you access to services such as dental care, optical care, physiotherapy, and a 24-Hour GP, including coverage for your children and gym discounts.
  • A focus on training, development, and career progression.
  • A modern contemporary office environment, with frequent social events.
Training and Development
  • Technical report writing.
  • Use of CAD for technical drawings.
  • Underground service-specific technical skills in drainage, water mains, and subsidence.
  • Project management.

We are committed to providing our employees with the guidance and development opportunities they need to be successful in their roles. If you are a motivated and experienced professional looking for a new challenge, we invite you to apply for this exciting opportunity.

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