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Process Quality Assurance Specialist
2 months ago
Job Summary
Process Quality Assurance Specialist
We are seeking a skilled Process Quality Assurance Specialist to join our team at Tyman UK and Ireland. This role is crucial in ensuring that our manufacturing and operational processes adhere to the highest quality standards, driving continuous improvement and excellence.
Key Responsibilities
- To carry out all actions in line with group health and safety requirements, proactively logging health and safety observations and leading discussions with staff members as required.
- Work with the Product Quality Manager, prioritizing complaints and determining the root cause of failures, and writing reports on findings to support complaint resolution actions.
- To drive process improvement by working with operations and the manufacturing teams at both ERA.
- To carry out quality auditing both internally and externally as part of the business IMS, and to support Purchasing in line with supplier selection processes.
- To drive and coordinate the MRB, Material Review Board, to ensure a timely resolution of GI material, WIP, and Supplier NCRs.
- To promote supplier development and improvement by monitoring performance against agreed KPIs for both China and ROW.
- To support and attend quality improvement projects/new product meetings as a presence from the QC department, and to cascade information accordingly.
- To initiate and/or support continuous improvement activities as a result of complaints/customer queries.
- Undertake product surveillance inspection activities, including incoming product AQL, in-process component, and manufactured product investigation inspections in accordance with service level agreements.
- To report back to management on a monthly basis on product failures and analyze trends and areas of concern.
- Identify and manage areas or issues with a high risk to the business.
- To approve and generate SOPs/FQCs/TQCs where relevant.
Requirements
- To have an understanding of Health and Safety requirements in the workplace and to be able to work in a safe manner at all times.
- To have good knowledge of CAD, geometric dimensioning, and tolerancing (GDT), and the ability to analyze and critique technical drawings.
- To have experience in manufacturing processes and to be hands-on.
- To ideally have a knowledge of Kaizen, Six Sigma, and to be able to carry out Six Sigma analysis on product failures.
- Capability to assess product compliance against pre-determined criteria.
- Proficient at using general inspection equipment, including measuring equipment.
- Generate and roll out operating procedures.
- Ability to define and document inspection criteria.
- Proficient using Microsoft Office packages, especially Word & Excel.
- To have a knowledge of quality tools and techniques and to give examples of when they have implemented these techniques.
