Hospitality Services Associate

1 day ago


Londonderry, United Kingdom Andy's sit in and takeaway Full time
Job Summary

We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment at Andy's sit in and takeaway. As a key member of our hospitality team, you will play a crucial role in providing exceptional guest services, ensuring that every dining experience is memorable.

Responsibilities:

  1. Greet and welcome guests promptly with a friendly attitude.
  2. Take accurate food and drink orders using a point-of-sale system.
  3. Serve food and beverages in a timely manner while ensuring presentation meets our standards.
  4. Provide recommendations on menu items to enhance the dining experience through effective upselling techniques.
  5. Assist in food preparation as needed, ensuring adherence to food safety guidelines.
  6. Maintain cleanliness and organisation of the dining area, including tables, utensils, and condiments.
  7. Handle guest inquiries and complaints professionally, ensuring satisfaction throughout their visit.
  8. Collaborate with kitchen staff to ensure timely service and quality of food delivered.
  9. Process payments accurately and efficiently at the end of each meal service.
Requirements

To succeed in this role, you should have:

  • Previous experience in a restaurant or hospitality setting is preferred but not essential.
  • Knowledge of food safety practices and culinary basics is highly desirable.
  • Strong customer service skills with a passion for helping others.
  • Basic maths skills for handling transactions and processing payments.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Excellent communication skills, both verbal and written.
  • Flexibility to work various shifts, including evenings and weekends as required.
Compensation

The estimated salary for this role is £20,000 - £30,000 per annum, depending on experience. In addition to your base salary, you will also receive tips and other benefits.



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