Hospitality Services Associate
1 day ago
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced restaurant environment at Andy's sit in and takeaway. As a key member of our hospitality team, you will play a crucial role in providing exceptional guest services, ensuring that every dining experience is memorable.
Responsibilities:
- Greet and welcome guests promptly with a friendly attitude.
- Take accurate food and drink orders using a point-of-sale system.
- Serve food and beverages in a timely manner while ensuring presentation meets our standards.
- Provide recommendations on menu items to enhance the dining experience through effective upselling techniques.
- Assist in food preparation as needed, ensuring adherence to food safety guidelines.
- Maintain cleanliness and organisation of the dining area, including tables, utensils, and condiments.
- Handle guest inquiries and complaints professionally, ensuring satisfaction throughout their visit.
- Collaborate with kitchen staff to ensure timely service and quality of food delivered.
- Process payments accurately and efficiently at the end of each meal service.
To succeed in this role, you should have:
- Previous experience in a restaurant or hospitality setting is preferred but not essential.
- Knowledge of food safety practices and culinary basics is highly desirable.
- Strong customer service skills with a passion for helping others.
- Basic maths skills for handling transactions and processing payments.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- Flexibility to work various shifts, including evenings and weekends as required.
The estimated salary for this role is £20,000 - £30,000 per annum, depending on experience. In addition to your base salary, you will also receive tips and other benefits.
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