Quality Assurance Lead
16 hours ago
**Company Overview**
Fresh Direct is a leading foodservice business that prides itself on delivering high-quality products to our customers.
**Job Description**
We are seeking a highly skilled Quality Assurance Lead to join our team at Fresh Direct. As a key member of the organization, you will be responsible for ensuring the quality and safety of our products.
**Key Responsibilities**
- Ensure the company's compliance with all necessary accreditation, legislation, customer codes of practice requirements, and Sysco standards (our parent company).
- Prepare for, organise and lead site audits by customers, BRC, Local and central government agencies or similar bodies and also including Internal Audits – taking the necessary corrective action where required.
- Log, investigate and follow up on all customer complaints and resolve internally and externally as required. Implement trend analysis into customer complaint analysis to identify re-occurring issues and put in place corrective action strategies as a result.
- Manage and maintain company due diligence and to ensure products produced are safe and legal.
**Requirements**
To be successful in this role, you will need to have a Food Science/Technology degree or equivalent and be minimum HACCP level 3 certified and preferably Lead Auditor qualified.
**Estimated Salary**: £60,000 - £70,000 per annum
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