Strategic Communications Lead

3 weeks ago

London, Greater London, United Kingdom NHS South East London Integrated Care Board Full time

About the Role

The NHS South East London Integrated Care Board is seeking a highly skilled and experienced Head of Communications and Engagement to lead our communications and engagement strategy across two boroughs in south east London.

Key Responsibilities

  • Lead the delivery of the Communications & Engagement (C&E) strategy across two boroughs, embedding the approach at the local level while ensuring alignment with the broader south east London C&E strategy.
  • Proactively manage the reputation of the ICB, ICS, and local NHS through strategic communications and engagement activities, including crisis management and media relations.
  • Build and maintain strong relationships with key stakeholders, including Healthwatch, voluntary, and community sector teams, ensuring that all engagement activities are inclusive and address the needs of marginalised and under-served communities.
  • Provide expert advice on strategic communications and engagement for Local Care Partnerships (LCPs), overseeing the development, implementation, and evaluation of borough-wide engagement plans and projects.
  • Lead and manage the communications and engagement team within the two boroughs, providing guidance, leadership, and performance management, and fostering a culture of collaboration and continuous improvement.
  • Manage the production and distribution of high-quality communication materials, ensuring consistency with the SEL ICB brand, and oversee the delivery of engagement activities, including events, publications, and digital content.

About Us

The NHS South East London Integrated Care Board is dedicated to improving the health and wellbeing of communities across London. We work collaboratively with local care partnerships, health, social care providers, and the voluntary sector to ensure that residents receive high-quality, accessible services tailored to their needs.

Requirements

  • Proven experience in a senior communications and engagement role, preferably within the healthcare sector or public service.
  • Strong leadership and management skills, with experience in leading teams and managing complex projects.
  • Excellent communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
  • Experience in stakeholder management and building relationships with diverse groups, including marginalised communities.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure.

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