Store Operations Director

2 weeks ago


Leeds, Leeds, United Kingdom Costa Coffee Full time
Join Our Team

Costa Coffee is a global coffee brand with a passion for delivering exceptional customer experiences. We are seeking a highly skilled and experienced Store Manager to join our team in Leeds, where you will play a key role in driving business growth and improving customer satisfaction.

The ideal candidate will have a strong background in retail management, with experience in leading high-performing teams and driving business results. You will be a natural leader, able to inspire and motivate your team to deliver exceptional customer service and achieve sales targets.

As a Store Manager at Costa Coffee, you can expect a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits including 50% discount on all food and drinks in-store, access to the Coca-Cola share scheme, and a smart pension scheme with matched contributions.

In this role, you will be responsible for:

  • Leading a high-performing team to deliver exceptional customer service and achieve sales targets
  • Managing the day-to-day operations of the store, including staff management and budgeting
  • Driving business growth through effective marketing and promotions
  • Maintaining high standards of customer service and store presentation

To succeed in this role, you will need:

  • A strong background in retail management, with experience in leading high-performing teams
  • Excellent leadership skills, with the ability to motivate and develop team members
  • Strong commercial acumen, with experience in managing budgets and driving business growth
  • A passion for delivering exceptional customer experiences

We offer a competitive salary, benefits package, and opportunities for career development and growth. If you are a motivated and ambitious individual with a passion for retail, we encourage you to apply for this exciting opportunity.

Estimated salary: £48,250 per annum, based on a 6-month fixed-term contract.



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