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Heat Pump Service Specialist

1 month ago


Birmingham, Birmingham, United Kingdom Green Scout Full time
Job Title: Heat Pump Service Specialist

We are seeking a skilled FGAS Qualified Engineer to join our team at Green Scout.

About the Role
  • This role is pivotal in ensuring the highest standards of service, maintenance, and customer satisfaction.
Duties and Responsibilities
  • Installation, Service, and Maintenance:
    • Conduct planned and reactive maintenance of ground source heat pumps and chillers.
    • Diagnose, repair, and replace components in HVAC systems, ensuring optimal functionality.
    • Perform system commissioning and decommissioning as required.
  • Compliance and Documentation:
    • Ensure all work complies with F-Gas regulations, health and safety guidelines, and company standards.
    • Accurately complete service reports, documentation, and logbooks.
  • Technical Expertise:
    • Provide technical advice and solutions to clients and support teams.
    • Monitor system performance and provide recommendations for improvements or upgrades.
  • Customer Interaction:
    • Liaise with clients to schedule work, provide updates, and ensure satisfaction with services provided.
    • Build strong relationships with customers to represent the company professionally.
Requirements
  • Essential:
    • FGAS Category I qualification (mandatory).
    • Proven experience in servicing and maintaining heat pumps, chillers, or similar HVAC systems.
    • Sound knowledge of refrigerants, system controls, and energy efficiency principles.
    • Full UK driving licence.
  • Desirable:
    • NVQ Level 2 or 3 in Refrigeration and Air Conditioning (or equivalent).
    • Experience with renewable technologies, especially ground source heat pumps.
    • Familiarity with BMS systems and advanced diagnostics.
Compensation and Benefits

The estimated salary range for this position is £45,000 - £60,000 per annum, depending on experience.