Heat Pump Service Specialist

1 month ago


Birmingham, Birmingham, United Kingdom Thornhvac Ltd Full time

**About the Role:**

We are seeking a skilled Heat Pump Service Specialist to join our team at Thornhvac Ltd. As a Domestic Heat Pump Support Technician, you will play a crucial role in providing exceptional technical support to our customers.

About the Company:

Thornhvac Ltd is a well-respected and well-known brand in the industry, committed to delivering high-quality products and services. Our company genuinely cares about its staff, offering a range of benefits including a 10% pension and private medical insurance.

The Package:

We offer a competitive salary of £45k - £47k per annum, plus an annual bonus of up to £8k. You will also receive excellent pension benefits, private medical insurance, and a good holiday allowance.

About You:

To succeed in this role, you should have a strong working knowledge of Air Source Heat Pumps, primarily into the domestic and residential sectors. Previous experience as an install or service engineer would be beneficial. Comfortable with spending part of the week working from home, you will be able to provide on-site field support and assist with commissioning.

Key Responsibilities:

  • Identify technical issues and provide solutions as the first level of escalation after the call centre and service partners.
  • Provide on-site field support.
  • Support customers during the pre-commissioning site visit.
  • Assist with commissioning on site.

Location:

This role is suited for those living close to Birmingham, Leicester, Nottingham, or Northampton. If you are passionate about heat pumps and want to be part of a growing company that offers genuine progression, please apply now.



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