Court Support Specialist
4 days ago
Serco Limited is a leading provider of public services, including court and prison management. Our mission is to deliver exceptional service quality while promoting the values of integrity, respect, and innovation.
Job Description:
We are seeking a skilled and dedicated Court Support Specialist to join our team in managing the safe and secure transportation of detainees. As a key member of our court team, you will work closely with other staff and agencies to ensure the smooth operation of court procedures.
Key Responsibilities:
- Escort defendants to and from courtrooms, cells, and other areas within the court, ensuring their safety and security at all times.
- Monitor and supervise detainees while they are in the docks during court sessions, ensuring they do not pose a risk to themselves or others.
- Handle sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc.
- Ensure detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions.
- Monitor the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities.
- Respond to incidents or emergencies within the court environment, prioritizing the safety and security of all individuals.
- Accurately complete paperwork and data entry, including logging detainee movements, incidents, and relevant information.
- Collaborate with other court staff, law enforcement, and legal professionals to achieve seamless court operations.
Requirements:
- A valid driver's license is required for this role.
- You must be physically capable of performing the duties of the role.
- Excellent communication skills are essential for effective situation management.
Benefits:
- A competitive salary of £25,736 per annum (year 2), £26,320 per annum (year 3), and £26,925 per annum (year 4).
- Pension matching up to 6% and life insurance, as well as 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays.
- A range of health and wellbeing benefits, including Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
- Discounts on various products and services, such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, and more.
- A supportive team culture fostering inclusivity and diversity.
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