Court Support Specialist

4 days ago


London, Greater London, United Kingdom Serco Limited Full time
About Us:

Serco Limited is a leading provider of public services, including court and prison management. Our mission is to deliver exceptional service quality while promoting the values of integrity, respect, and innovation.

Job Description:

We are seeking a skilled and dedicated Court Support Specialist to join our team in managing the safe and secure transportation of detainees. As a key member of our court team, you will work closely with other staff and agencies to ensure the smooth operation of court procedures.

Key Responsibilities:

  • Escort defendants to and from courtrooms, cells, and other areas within the court, ensuring their safety and security at all times.
  • Monitor and supervise detainees while they are in the docks during court sessions, ensuring they do not pose a risk to themselves or others.
  • Handle sensitive and confidential information discussed during court proceedings, including testimonies, legal arguments etc.
  • Ensure detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions.
  • Monitor the mental and physical health of detainees, providing support and reporting any concerns to the appropriate authorities.
  • Respond to incidents or emergencies within the court environment, prioritizing the safety and security of all individuals.
  • Accurately complete paperwork and data entry, including logging detainee movements, incidents, and relevant information.
  • Collaborate with other court staff, law enforcement, and legal professionals to achieve seamless court operations.

Requirements:

  • A valid driver's license is required for this role.
  • You must be physically capable of performing the duties of the role.
  • Excellent communication skills are essential for effective situation management.

Benefits:

  • A competitive salary of £25,736 per annum (year 2), £26,320 per annum (year 3), and £26,925 per annum (year 4).
  • Pension matching up to 6% and life insurance, as well as 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays.
  • A range of health and wellbeing benefits, including Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
  • Discounts on various products and services, such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, and more.
  • A supportive team culture fostering inclusivity and diversity.


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