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Retail Store Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Birmingham Hospice. As a key member of our Retail Team, you will play a vital role in driving sales and revenue growth, while ensuring exceptional customer service and a positive shopping experience for our customers.
Key Responsibilities:
- Develop and implement effective sales strategies to drive revenue growth and meet sales targets.
- Lead and motivate a team of sales staff and volunteers to deliver outstanding customer service and achieve sales targets.
- Ensure that stock is displayed and merchandised effectively, and that the shop and stockroom are always clean and tidy.
- Develop and maintain strong relationships with donors and suppliers to ensure a consistent flow of high-quality stock.
- Monitor and analyze sales data to identify trends and opportunities for growth.
- Collaborate with the Retail Area Manager to develop and implement effective marketing strategies to promote the shop and drive sales.
Requirements:
- Significant retail experience, preferably within the charity sector.
- Proven track record of driving sales growth and achieving sales targets.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
