Housing Operations Specialist

3 weeks ago


London, Greater London, United Kingdom Marks Consulting Partners Limited Full time

At Marks Consulting Partners Limited, we are seeking a skilled Housing Operations Specialist to join our team in London. This exciting role offers an excellent opportunity for a motivated individual to make a real difference in the lives of our tenants.

About the Role

We are looking for a highly organized and detail-oriented professional to manage housing services in West London and Middlesex schemes. The successful candidate will be responsible for delivering exceptional customer service, ensuring timely rent payments, and collaborating with social services and occupational health services to support our tenants' independence.

Key Responsibilities
  1. Housing Services Delivery: Manage and coordinate housing services across multiple schemes, ensuring that all aspects of tenancy management are met.
  2. Rent Collection and Management: Oversee the collection of rent payments, handling any disputes or issues that may arise.
  3. Tenant Support: Provide dedicated support to tenants, helping them maintain their tenancies and live independently.
Requirements
  • Knowledge of Social Housing Sector: A thorough understanding of the social housing sector, including the work of housing associations.
  • Excellent Communication Skills: Ability to communicate effectively with tenants, colleagues, and external partners.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

The ideal candidate will possess excellent communication skills, a strong understanding of the social housing sector, and the ability to work independently as part of a team. If you are a motivated and detail-oriented professional looking for a challenging role, please apply now



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