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Digital Experience Optimisation Manager

2 months ago

City of London, United Kingdom Natwest Full time

We are seeking a highly skilled Digital Optimisation Experience Manager to join our team at Natwest.

About the Role:

  • As a Digital Optimisation Experience Manager, you will be responsible for managing the design and delivery of digital experiences that drive customer value and effortless customer interactions.
  • You will lead the development of web optimisation and content strategies that align with our business goals and objectives.
  • With a strong understanding of conversion rate optimisation practices, you will work closely with cross-functional teams to identify opportunities for improvement and implement data-driven solutions.

Key Responsibilities:

  • Develop and implement web optimisation and content strategies that drive customer engagement and conversion.
  • Lead the design and delivery of digital experiences that meet customer needs and expectations.
  • Collaborate with cross-functional teams to identify opportunities for improvement and implement data-driven solutions.
  • Monitor and analyse key performance indicators to inform optimisation decisions.

Requirements:

  • Strong understanding of conversion rate optimisation practices and digital experience design principles.
  • Experience in managing web optimisation and content strategies.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.