Executive Director of Hospitality Operations

4 days ago


Edinburgh, Edinburgh, United Kingdom TTS 24-7 RECRUITMENT Full time £45,000

Job Title: Executive Director of Hospitality Operations

Job Summary:

TTS 24-7 Recruitment is seeking a highly skilled and experienced Executive Director of Hospitality Operations to lead our client's flagship venue in Bruntsfield, Edinburgh. As a key member of the management team, you will be responsible for overseeing the overall operation of the venue, ensuring exceptional customer service, and driving business performance.

Key Responsibilities:

  • Lead the hospitality team to deliver exceptional customer service and experience
  • Develop and implement strategies to drive business growth and revenue
  • Manage and maintain high standards of compliance, risk assessment, and health and safety procedures
  • Collaborate with the management team to achieve budgeted EBITDA and key performance indicators (KPIs)
  • Ensure smooth operation of all areas, from front-of-house to back-of-house management
  • Experience in driving business performance through managing KPIs and budgeted targets
  • Passionate about customer service, food, and drink, and delivering a high-quality experience

What We Offer:

  • Competitive salary of £45,000 with a generous 20% monthly bonus based on performance
  • ~ TRONC tipping structure divided between departments with managers included
  • ~30 days holiday + extra day off for your birthday
  • ~25% off food and drink in all 7 venues across the city and 20% off in our two hotels
  • ~ Free meal on every shift and discounted taxis home

Requirements:

  • Proven experience in hospitality management, preferably in a similar role
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of compliance management, risk assessment, and health and safety procedures

Language: English



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