Senior Hospitality Executive

1 month ago

Grove Wick, United Kingdom Williams Racing Full time
Senior Hospitality Executive

We are seeking a highly skilled and experienced Senior Hospitality Executive to join our team at Williams Racing. This is a unique opportunity to work in a fast-paced and dynamic environment, delivering exceptional hospitality experiences to our guests.

Main Responsibilities:
  • Act as the lead on internal and external events, ensuring seamless execution and exceptional guest experiences.
  • Supervise a team of Hospitality Executives, providing guidance and support to ensure high standards are met.
  • Welcome guests and ensure they are comfortable and well taken care of throughout their visit.
  • Assist with event delivery, including staffing, rotas, and resourcing.
  • Supervise and assist with catering delivery, ensuring high-quality food and beverage experiences.
  • Set up and pack down rooms for meetings and events, maintaining a high level of attention to detail.
  • Assist with the bar facility, including stock taking, ordering, and presentation.
  • Facilitate tours of the Williams Collection, Factory, Wind Tunnel, and DIL, providing a unique and memorable experience for our guests.
  • Support the supervision of the Williams Experience Centre Reception, ensuring a warm and welcoming environment for our guests.
  • Support with the Williams merchandise shop sales and organisation, providing excellent customer service.
  • Act as a key point of contact for client meetings and events, ensuring the venue is laid out accordingly.
  • Identify and implement ways to further enhance our guest experience, driving continuous improvement and excellence.
  • Manage all stock handling, ensuring efficient and effective processes.
  • Ensure good practice is in place with food waste and clearing away throughout meetings and events, maintaining sustainability requirements.
Requirements:
  • Previous proven experience in a client-facing role within professional conferencing, catering, or events.
  • Previous experience working at Supervisor level, with a strong track record of leadership and team management.
  • Experience with fine dining, with a focus on delivering exceptional culinary experiences.
  • Confident public speaking and liaison skills, with the ability to engage with VVIP guests and partners.
  • Experience in planning and executing intimate and large-scale catering events, with a focus on attention to detail and exceptional service.
  • A positive, proactive attitude, with a strong focus on delivering exceptional results.
  • Good attention to detail, with a focus on maintaining high standards and ensuring seamless execution.
  • Ability to work well within a team, as well as under own initiative, with a strong focus on collaboration and communication.
  • Ability to multitask and remain composed under pressure, with a focus on delivering exceptional results in a fast-paced environment.

This role will be based on site 5 days a week, following a Monday-Sunday work pattern on a rotational basis.

Williams Racing is an equal opportunities employer and welcomes applications from all qualified candidates.

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