Technical Support Specialist
1 day ago
GB Retail Claims is a part of the Corporate Risk and Broking (CRB) Business Unit at WTW. The team is comprised of colleagues in the UK and India who work closely with other areas of the business to deliver exceptional client service.
This role offers a unique opportunity to work with a diverse range of claims, including Employers Liability, Public Liability, Personal Injury, Property, Disease, Traditional, Motor, and Uninsured Loss Recovery. As a Technical Support Specialist, you will be responsible for managing an allocation of low-value claims, understanding insurance industry and claims handling processes, and taking individual ownership while working as a team to monitor key client outcomes.
The Role- Manage an allocation of low-value claims.
- Understand Insurance Industry and claims handling.
- Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.
- Compliant with all aspects of the WTW financial processes. Adherence of reserving process within given authority.
- Deal with day-to-day client queries competently, and in line with WTW values.
- Understand and comply with the audit process. Support and Contribute to the Continuous Improvement Forum.
- A minimum of GCSE's in Maths and English at Level 4 and above.
- Experience in a similar role advantageous but not essential.
- Excellent customer service skills.
- Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.
- Proficiency in Microsoft Office and strong experience with applicant tracking systems.
WTW is an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity and believe that difference makes us stronger.
-
Technical Support Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom Polkadotfrog Full timeAbout the RoleThe Technical Support Specialist will be responsible for providing front-line support to customers by effectively operating the helpdesk. Key responsibilities include configuring and installing customer server and desktop environments in workshops, at customer premises, or cloud-based. The successful candidate will record any concerns raised by...
-
Technical Support Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom Polkadotfrog Full timeJob DescriptionJob Title: 1st Line Technical SupportJob Summary: We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Polkadotfrog Recruitment. As a Technical Support Specialist, you will be responsible for providing front-line support to our clients and customers, resolving technical issues, and ensuring excellent...
-
Technical Support Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom NEC Software Solutions Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at NEC Software Solutions. As a Technical Support Specialist, you will be responsible for providing 2nd line support to our customers using our applications.Key ResponsibilitiesCustomer Support: Deal directly with customers both electronically...
-
Technical Support Specialist
4 days ago
Ipswich, Suffolk, United Kingdom WTW Full timeJob Title: Technical Support SpecialistGB Retail Claims is a part of the Corporate Risk and Broking (CRB) Business Unit at WTW. The team is comprised of colleagues in the UK and India who work closely with other areas of the business to deliver exceptional client service.This role offers a unique opportunity to work with a diverse range of claims, including...
-
Technical Support Specialist
4 days ago
Ipswich, Suffolk, United Kingdom WTW Full timeJob Title: Technical Support SpecialistGB Retail Claims is a part of the Corporate Risk and Broking (CRB) Business Unit at WTW. The team is comprised of colleagues in the UK and India who work closely with other areas of the business to deliver exceptional client service.This role offers a unique opportunity to work with a diverse range of claims, including...
-
Senior Technical Support Specialist
7 days ago
Ipswich, Suffolk, United Kingdom Just Recruitment Group Full timeTechnical Support Specialist OpportunityJust Recruitment Group is seeking an experienced Technical Support Specialist to join a growing organization based in Ipswich. As a key member of the IT team, you will be responsible for providing technical support and troubleshooting for operating systems, hardware, and software issues.Key Responsibilities:Monitor...
-
Senior Technical Support Specialist
7 days ago
Ipswich, Suffolk, United Kingdom Just Recruitment Group Full timeTechnical Support Specialist OpportunityJust Recruitment Group is seeking an experienced Technical Support Specialist to join a growing organization based in Ipswich. As a key member of the IT team, you will be responsible for providing technical support and troubleshooting for operating systems, hardware, and software issues.Key Responsibilities:Monitor...
-
Technical Support Specialist
6 days ago
Ipswich, Suffolk, United Kingdom RedTech Recruitment Full timeA forward-thinking Health-Tech software company is seeking a skilled First-Line Technical Support Engineer to join their team. As a key member of their support team, you will play a vital role in ensuring exceptional customer experiences for their clients, who are primarily healthcare professionals.Key Responsibilities:Triage and resolve technical issues for...
-
Technical Support Specialist
5 days ago
Ipswich, Suffolk, United Kingdom RedTech Recruitment Full timeA forward-thinking Health-Tech software company is seeking a skilled First-Line Technical Support Engineer to join their team. As a key member of their support team, you will play a vital role in ensuring exceptional customer experiences for their clients, who are primarily healthcare professionals.Key Responsibilities:Triage and resolve technical issues for...
-
IT Support Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom Opus People Solutions Full timeOpus People Solutions is seeking an experienced IT Support Specialist to join our team in providing technical assistance and resolving IT issues for our clients.About the RoleWe are looking for a skilled and knowledgeable IT Support Specialist to work closely with our internal IT team and 3rd Party IT Service providers to deliver exceptional technical...
-
IT Support Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom Opus People Solutions Full timeOpus People Solutions is seeking an experienced IT Support Specialist to join our team in providing technical assistance and resolving IT issues for our clients.About the RoleWe are looking for a skilled and knowledgeable IT Support Specialist to work closely with our internal IT team and 3rd Party IT Service providers to deliver exceptional technical...
-
Helpdesk Support Specialist
3 days ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing Facilities Management support, customer service, and administration activities.Key ResponsibilitiesProvide timely and effective Facilities Management support to ensure seamless...
-
Helpdesk Support Specialist
3 days ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing Facilities Management support, customer service, and administration activities.Key ResponsibilitiesProvide timely and effective Facilities Management support to ensure seamless...
-
Helpdesk Support Specialist
17 hours ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing Facilities Management support, customer service, and administration activities.Key ResponsibilitiesProvide timely and effective Facilities Management support to ensure seamless...
-
Helpdesk Support Specialist
16 hours ago
Ipswich, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a skilled Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing Facilities Management support, customer service, and administration activities.Key ResponsibilitiesProvide timely and effective Facilities Management support to ensure seamless...
-
Technical Support Specialist
2 days ago
Ipswich, Suffolk, United Kingdom Just Recruitment Group Full time3rd Line Support Engineer OpportunityJust Recruitment Group is pleased to support a growing organisation based on the outskirts of Ipswich in its search for an experienced and motivated 3rd Line Support Engineer to join its team.Key Responsibilities:Monitoring real-time alerts for hardware, software, and security issues and using central monitor software to...
-
Technical Support Specialist
2 days ago
Ipswich, Suffolk, United Kingdom Just Recruitment Group Full time3rd Line Support Engineer OpportunityJust Recruitment Group is pleased to support a growing organisation based on the outskirts of Ipswich in its search for an experienced and motivated 3rd Line Support Engineer to join its team.Key Responsibilities:Monitoring real-time alerts for hardware, software, and security issues and using central monitor software to...
-
IT Support Specialist
7 days ago
Ipswich, Suffolk, United Kingdom Jumar Solutions Full timeIT Support Specialist OpportunityWe are seeking an experienced IT Support Specialist to join our team at Jumar Solutions. As an IT Support Specialist, you will be responsible for providing hardware and software support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for IT...
-
IT Support Specialist
7 days ago
Ipswich, Suffolk, United Kingdom Jumar Solutions Full timeIT Support Specialist OpportunityWe are seeking an experienced IT Support Specialist to join our team at Jumar Solutions. As an IT Support Specialist, you will be responsible for providing hardware and software support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for IT...
-
IT Support Specialist
1 week ago
Ipswich, Suffolk, United Kingdom Jumar Solutions Full timeIT Support Specialist OpportunityWe are seeking an experienced IT Support Specialist to join our team at Jumar Solutions. As an IT Support Specialist, you will be responsible for providing hardware and software support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for IT...