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Customer Service Representative

2 months ago

Nuneaton, Warwickshire, United Kingdom Lidl Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.

What We Offer:

  • A competitive hourly rate of £13.35.
  • A 20-30 hour contract, providing a great work-life balance.
  • Night shifts, offering a unique and dynamic work environment.
  • 30-35 days' holiday (pro rata), allowing you to relax and recharge.
  • 10% in-store discount, giving you access to exclusive offers and savings.
  • Enhanced family leave, providing support for your loved ones.

About Us:

Lidl is a dynamic and fast-paced retail environment, where every team member brings their unique skills and perspectives to the table. We are committed to providing a supportive and inclusive workplace, where you can grow and develop your career.