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Human Resources and Business Operations Manager
1 month ago
Frazer Jones is delighted to work with a fast-paced, high-growth business to recruit an HR Operations Manager. You'll join an ambitious, innovative business that offers a great culture and a very flexible hybrid working model of 1 day per week on site near Shaftesbury on the Dorset Wiltshire border.
This is a great opportunity for someone with experience leading HR operations to join a great HR team and make a real impact on the employee experience. My client is looking for a forward-thinking, proactive and agile HR Operations Manager to join and lead a team of 5, who enjoys working in a collaborative and supportive business to drive continuous improvement and efficiency.
Key Responsibilities:- Leading, coaching, overseeing, and developing the operations team responsible for end-to-end employee lifecycle activities from onboarding to offboarding.
- This includes administrative changes related to T's & C's, probation reviews, family leave requests (maternity, paternity, shared parental leave, adoption, etc.), flexible working requests and any other change requests.
- As this team is newly created and growing, you'll be responsible for taking a holistic view of the team, workflows, and processes to ensure employee records are well maintained and control checks and measures are in place to ensure data integrity.
- You will develop, create, and implement HR policies, template letters, manager's guides, contracts of employment, and other associated HR templates and ensure that any training requirements from the policies are understood and met.
- Your role is also business-facing and you will act as an advisor to the business, providing guidance on terms and conditions, company policies, and encouraging self-services via the HRIS.
- You will work collaboratively with business partners, L&D team, and HRIS team to ensure an excellent employee experience, development needs are met, and in order to drive continuous improvement and automation. A key project you'll lead on is the introduction and management of a ticketed service desk, developing its use, introducing SLA's, driving usage, and efficiencies.
This is a wonderful opportunity in a fast-paced, growing business, with plenty of scope to drive change and make a real impact on the HR operations function and wider business as a result. To be successful in this role, you can demonstrate significant experience leading an operational HR team in a fast-paced, busy organisation. You are passionate about people management and development. You are solutions-oriented, curious, and love delivering value-add project work that will improve SLA's, the employee experience, and drive efficiency.
Location: You are required on site 1 day per week, which is near Shaftesbury on the Dorset, Wiltshire border.
