Client Relationship and Engagement Specialist

16 hours ago


Chester, Cheshire, United Kingdom Austin Fraser Full time

Become part of Austin Fraser's dynamic team as a Client Relationship Executive, where you will play a crucial role in delivering an exceptional client experience. Based in Chester, this hybrid role offers a unique blend of work-life balance.


The estimated salary for this position is around £23,500 per annum. In this exciting opportunity, you will have the chance to develop your skills in client relationship management, ensuring seamless communication and exceeding client expectations.


Job Summary:

This role involves managing client relationships, planning and scheduling international liaison, adding client details to CRM, and keeping CRM up-to-date with all relevant information about client bookings.


Key Responsibilities:
  • Deliver exceptional customer care
  • Pre-book details and special requests for clients
  • Update CRM with generic special request information
  • Organise client bookings and keep CRM updated
  • Attend supplier events after hours and supplier training


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