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Guest Service Supervisor
2 months ago
We are a global hotel group with a rich history of delivering exceptional guest experiences. Our commitment to excellence is reflected in our brand promise, Every Moment Matters. We believe that every interaction, every moment, and every detail matters in creating unforgettable experiences for our guests.
The Role of Food and Beverage SupervisorWe are seeking a skilled and passionate Food and Beverage Supervisor to join our dynamic team at Radisson Hotel Group. As a Food and Beverage Supervisor, you will play a critical role in ensuring the smooth operation of our food and beverage department. Your primary responsibility will be to provide exceptional service to our guests, ensuring that every moment they spend with us is memorable and enjoyable.
Key Responsibilities- Lead by example, demonstrating a commitment to exceptional service and high standards of quality.
- Support the food and beverage team in delivering outstanding guest experiences.
- Ensure the smooth operation of the food and beverage department, including managing inventory, scheduling, and staff performance.
- Collaborate with the kitchen team to ensure seamless service delivery.
- Monitor and maintain high standards of cleanliness and hygiene in the food and beverage areas.
We offer a competitive compensation and benefits package, including:
- Special rates for our team members and their families while traveling and staying in our hotels.
- A contributory pension scheme and life assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress and develop your career.
- 28 days' holiday for full-time team members.
- Free use of our leisure, pool, and gym facilities at off-peak times (where applicable).
To be successful in this role, you will need:
- Flexibility and a positive attitude.
- An eye for detail and a passion for delivering exceptional service.
- Strong verbal communication skills and the ability to work effectively as part of a team.
- Experience in a similar position is beneficial but not essential.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
